Two type of escalation


Badge +2

Hi all!
I need your valuable help and tips.
I'm developing a workflow that, if not approved in 10 business days, three flexi tasks, must be completed automatically.

Also these 3 flexi tasks also have escalations .. the tasks must be escalated to the head of the approver in case of being due.

How could I implement this?

Flexi tasks only have one type of scaling at a time:
Delegate the task to the approver's manager OR Complete the task after 10 days, but not both.

 

Thanks for helping!!


3 replies

Userlevel 6
Badge +16

When is the due expiration?

Badge +2

Hi! It's variable.
For the first flexi task it's 2 business days since the item is created.
For the second flexi task it's 6 business days since the item is created.

Badge +2

I again!

somebody help me? :(

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