Approval URL reference link not working in email notification

  • 8 October 2020
  • 3 replies
  • 4 views

Badge +2

I am using Assigned Flexi Task to have approvals completed where only one person needs to respond in order for the task to be completed and moved forward. When setting up the email notification that is to go out it is not pulling in the Approval URL.  When I click "Insert Reference" and choose "Approval URL" or "Approve" it is replacing it with {Common:ApprovalUrl} or {Common:Approve}. 

9206i8B0C7F96690458DD.png

Any help would be appreciated.

Thank you


3 replies

Userlevel 6
Badge +22
Hi

The tokens that appear in the email body should not make a difference. They should still be converted when the email is sent.
Have you tested sending the email to see what is received?
Badge +7

@ltooks,

 

As Simon suggests, how does it looks like in the actual email? The way the token is displayed in the screenshot is normal behavior.

Badge +2

I am having it tested now. I am used to seeing it like the below. The first time I set it up, I was receiving complaints that the "link" was not working. As soon as I get the feedback I will send another reply.

9230i6CEB4BC04A2F5390.png

 

Thank you

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