I have configured multiple notifications in multiple workflows. All of them have the same problem. The formatting I apply when configuring the notification is not displayed.
I have adjusted the Message Template settings on my SharePoint 2010 site to have the desired font and text sizes. I format the notification to include the desired font and text sizes.
What I get is a properly formatted Message Header and incorrectly formatted notification text and footer.
This is what the user receives.
How can I get the correct font and text size to my users?
I have noticed before that Nintex sometimes helpfully undoes what you are trying to do with formatting. How are you formatting the text (highlighting it and setting the font size and type)? I would suggest you edit the HTML source and ensure that your formatting isn't wrapped with other formatting that is undoing your hard work...