Create Appointment Action - What About Update Remove

Anthony Parker‌, here is the link to the web service description. Important to note, that you have to use the Web Request action and not the Call Web Service action as the Exchange web service doesn't seem to return proper WSDL.

For the format of the SOAP message have a look at the XML described here. In case you want to delete an item please refer to this article. That should give you pointers in the right direction I hope

Hi Bhuti,

no, the link provided shows you how to work and use Exchange web services. YOu can use the Call Web Service action to interact with those web services.

If you'd like to see a dedicated action for it, please log a feature request on Nintex' UserVoice

Hi,

To update or delete an appointment in Exchange, you first need to find the appointment.

To do that, you can perform a web request using "Web request" action in Nintex Workflow configured like the following (the following example look for an appointment in test@mail.com's calendar which subject contains "Subject to find", for more information : https://msdn.microsoft.com/en-us/library/office/dn495614(v=exchg.150).aspx):

• URL : https://your-exchange-server/ews/exchange.asmx
• Web Method : POST
• Content type : text/xml; charset=utf-8
• <?xml version="1.0" encoding="utf-8"?>
  <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  xmlns:xsd="http://www.w3.org/2001/XMLSchema"
  xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
  xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
  <soap:Body>
  <FindItem Traversal="Shallow" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages">
  <ItemShape>
  <t:BaseShape>IdOnly</t:BaseShape>
  <t:AdditionalProperties>
  <t:FieldURI FieldURI="calendar:Start"/>
  <t:FieldURI FieldURI="calendar:End"/>
  <t:FieldURI FieldURI="item:Subject"/>
  </t:AdditionalProperties>
  </ItemShape>
  <Restriction>
  <t:Contains ContainmentMode="Substring" ContainmentComparison="IgnoreCase" >
  <t:FieldURI FieldURI="item:Subject" />
  <t:Constant Value="Subject to find" />
  </t:Contains>
  </Restriction>
  <ParentFolderIds>
  <t:DistinguishedFolderId Id="calendar">
  <t:Mailbox>
  <t:EmailAddress>test@mail.com</t:EmailAddress>
  </t:Mailbox>
  </t:DistinguishedFolderId>
  </ParentFolderIds>
  </FindItem>
  </soap:Body>
  </soap:Envelope>
• Store result in : specify a single line of text workflow variable (for example txtWebServiceResult)

This request will get a response where there will be an item id and a change key that will be necessary to perform to request to update or delete the appointment. To extract the item id and the change key, you need to add a "Query XML" action configured like the following :

• XML Source : XML
• XML : add the reference to the variable where you stored the result of the previous web request (for example txtWebServiceResult)
• Output 1 :
  • Process using : XPath
  • //*[local-name()='ItemId']/@Id
  • Return results as : Text
  • Store result in : specify a single line of text workflow variable (for example txtEventId)
• Output 2 :
  • Process using XPath
  • //*[local-name()='ItemId']/@ChangeKey
  • Return results as : Text
  • Store result in : specify a single line of text workflow variable (for example txtEventChangeKey)

The next step is to perform the web request to update or delete the appointment.

Here's the web request to update the appointment previously found (The following example will update the start and end date and time) :

• URL : https://your-exchange-server/ews/exchange.asmx
• Web Method : POST
• Content type : text/xml; charset=utf-8
• <?xml version="1.0" encoding="utf-8"?>
  <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  xmlns:xsd="http://www.w3.org/2001/XMLSchema"
  xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
  xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
  <soap:Body>
  <m:UpdateItem MessageDisposition="SaveOnly" ConflictResolution="AlwaysOverwrite" SendMeetingInvitationsOrCancellations="SendToNone">
  <m:ItemChanges>
  <t:ItemChange>
  <t:ItemId Id="{WorkflowVariable:txtEventId}" ChangeKey="{WorkflowVariable:txtEventChangeKey}" />
  <t:Updates>
  <t:SetItemField>
  <t:FieldURI FieldURI="calendar:End" />
  <t:CalendarItem>
  <t:End>2017-02-06T09:00:00</t:End>
  </t:CalendarItem>
  </t:SetItemField>
  <t:SetItemField>
  <t:FieldURI FieldURI="calendar:Start" />
  <t:CalendarItem>
  <t:Start>2017-02-07T18:00:00</t:Start>
  </t:CalendarItem>
  </t:SetItemField>
  </t:Updates>
  </t:ItemChange>
  </m:ItemChanges>
  </m:UpdateItem>
  </soap:Body>
  </soap:Envelope>

Here's the web request to delete the appointment previously found :

• URL : https://your-exchange-server/ews/exchange.asmx
• Web Method : POST
• Content type : text/xml; charset=utf-8
• <?xml version="1.0" encoding="utf-8"?>
  <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
  xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
  <soap:Body>
  <DeleteItem DeleteType="HardDelete" SendMeetingCancellations="SendOnlyToAll" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages">
  <ItemIds>
  <t:ItemId Id="{WorkflowVariable:txtEventId}"/>
  </ItemIds>
  </DeleteItem>
  </soap:Body>
  </soap:Envelope>

Hope this helps

According to this article, you need to add a calendar view right after the "ItemShape" tag (<CalendarView MaxEntriesReturned="5" StartDate="2013-08-21T17:30:24.127Z" EndDate="2013-09-20T17:30:24.127Z" />) :

https://msdn.microsoft.com/en-us/library/office/dn495614(v=exchg.150).aspx

I haven't tried that, tell me if it works.

Hope this helps

Ahh, got it : Had to seperately include time zone updates apart from other date updates

<t:SetItemField>
<t:FieldURI FieldURI="calendar:StartTimeZone" />
<t:CalendarItem>
<t:StartTimeZone Id="Central Standard Time" />
</t:CalendarItem>
</t:SetItemField>
<t:SetItemField>
<t:FieldURI FieldURI="calendar:EndTimeZone" />
<t:CalendarItem>
<t:EndTimeZone Id="Central Standard Time" />
</t:CalendarItem>
</t:SetItemField>

Vote for: Update / Delete the appointment – Customer Feedback for Nintex

Is there anyway someone can upload a snippet or workflow sample? The web request in the workflow doesn't error, so I have the connection down. However, I am not a developer and I am getting a bit lost on how to make a appointment created from the workflow delete if the "cancel" box gets checked on the item.