ouretskia
Novice

Error installing Nintex Workflow for Office365

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I'm a global admin for the tenant.

Trying to add Nintex Workflow for Office365 on our Office365 tenant, but keep getting the same error. Trying to do it later doesn't make any difference. 

Everything is fine, but we had a small problem getting your license. Please go back to the SharePoint Store to get this app again and you won't be charged for it.
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5 Replies
praios81
Contributor

Re: Error installing Nintex Workflow for Office365

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Hi Alex,

that error message is nice but also not helpful.

Is this your first attempt for getting a Nintex trial in your tenant or do you already have a running subscription or did a trial before?

Kind regards,

Enrico

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rhia
Scout

Re: Error installing Nintex Workflow for Office365

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Hi

I'd suggest contacting support for this one. Let us know what resolves the issue!


Cheers,


Rhia

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ouretskia
Novice

Re: Error installing Nintex Workflow for Office365

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Yes, I ended up raising a case with Nintex Support. At the end it worked when I used Internet Explorer instead of Chrome. So we are not really closer to understanding why it didn't work when trying to install using Chrome.

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ouretskia
Novice

Re: Error installing Nintex Workflow for Office365

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Yes, it was my first attempt at installing it on the tenant. It worked just fine on our "PROD" tenant, but ran into this issue on our "NON-PROD" tenant. As far as I remember we have not installed a trial on the NON-PROD, but I have no way of checking it.

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MegaJerk
Collaborator

Re: Error installing Nintex Workflow for Office365

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Sorry to resurrect this ancient thread, but if you have arrived here in the now time, IE will no longer work with the SharePoint Online Store... however... Chrome is still broken and leads to the above error. Try using FireFox!!! It was the only thing that worked for me after thinking for hours that a MS Office365 Dev Program deployment was bugged / limited in some capacity! 

You might not be around any more, ouretskia, but this thread is the only information on this issue I could find, and it actually helped me immensely. Thank you, wherever you are!

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