Hello,
I need to set up escalation (let's say from approver to substitute). But in approval matrix, not all aprrovers has their own substitute. So I need to set up condition if substitute equals blank - no action is taken.
Thank you for any help.
+2
Hi,
you can store the approver , substitute in a list and use the same list information in actual list (Lookup column) to retrive the values.
In the workflow design page, use query list item before the approval action and use run if action to set the condition for substitute is empty or not for further action items to perform.
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