woutert
Forms Fledgling

Unpause error

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I paused a workflow in NWC and now it won't 'Unpause' anymore.

2021-07-05_17-19-47.jpg

Pausing is a nice feature as I don't want this workflow to trigger for a moment while testing.

But then it should UNPAUSE easily I would expect.

But...:

2021-07-05_17-18-31.jpg

It doesn't help logging out/in or editing and re-publishing the workflow. It just won't unpause

What is meant with "Try again later"? Is the system too busy to unpause?

Please, can anybody help?

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kchaluvadi
Workflow Veteran

Re: Unpause error

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Hi, It looks this is an intermittent issue, when I tried pause/unpause, it did went well, no issues. Give a try again and also see if the status of NWC is your region is operational or reported any outage.

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woutert
Forms Fledgling

Re: Unpause error

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Thanks for the suggestion but this is the 2nd time a medium/large size workflow gets stuck in a Pause. Nothing helped so far. I tried later, logoff/logon, restart. Nothing goes. Finally our sysadmin was able to unpause it for me the next day. 

 

I don't even dare to look at the pause option anymore.

Anybody else has had this experience?

 

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Michele
Design Dabbler

Re: Unpause error

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I just ran into that error. Thank you for posting your solution. I have asked our sysadmin to unpause the workflow. Hopefully I'll get permissions to unpause my own workflows. Thanks.

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