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Nintex Newbie

Issue targeting Excel sheet of data using O365

Currently cannot target office 365 excel worksheet. I receive a red bar popup to switch to normal view for better targeting. Have verified that the settings for the workbook are set to view > normal. Has or is anyone else experienced this?

 

2020-06-17_Targeting_Issue.jpg

 

 

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Nintex Newbie

Re: Issue targeting Excel sheet of data using O365

This may be an issue with the zoom level for Windows. Are you using a high DPI monitor such as a 1440p or 4K monitor? Check your display settings and make sure the display scale is at 100%. This is a requirement for all targeting with Nintex RPA.

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Nintex Employee
Nintex Employee

Re: Issue targeting Excel sheet of data using O365

Hi @aaron_helton 

 

I would check what @KyleDierking  recommended first, but in case that isn't the fix this article might be helpful:

 

https://help.nintex.com/en-US/rpa/Troubleshooting/FixExcelFileImport.htm

 

The issue outlined is not exactly the same but the fix will sometimes help with this issue as well.

 

Let us know how these work out

-John

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