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Nintex Newbie

Interfacing with Web Application drop down lists

I am using RPA to enter values onto a web page.  There are instances where I will need to select an option from a drop down list.  When targeting the dropdown, RPA does not recognize a drop down.  I am therefore unable to make a selection. When I send a click, the drop down list appears but there is no option to select or search.  I am unable to script the correct selection.   Is there a way to script this instance?

Attachments are included to show what is displayed.  When the click is sent and selection 2 displays, I am unable to read text or select the proper value when targeting the selection.

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Nintex Employee
Nintex Employee

Re: Interfacing with Web Application drop down lists

Which browser are you using?

Have you set the right zoom settings? See tech help here.

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Nintex Newbie

Re: Interfacing with Web Application drop down lists

I am using IE.  I found I am able to use mouse recordings to make the selection.

I was under the impression that Chrome was not an option for Foxtrot. Is that incorrect?

 

Thank you!

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Nintex Employee
Nintex Employee

Re: Interfacing with Web Application drop down lists

If you are using Nintex RPA v16.5.X, then Google Chrome and MS Edge are also available to you now.  And glad the mouse recording function solved the issue.

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