Hi,
I am very new to blackpearl so this is probably a very simple answer but I have the following scenario which I cannot resolve and would appreciate some help.
I have a SharePoint list which stores details of licences including expiry date, I want an email to be sent to the person responsible for the licence 30 days before it expires.
So I have created a workflow which sets a data field with a notification date which is 30 days before the expiry date and and email event which has a start rule of the notification date, so far so good. I have tested this workflow and it works exactly how I want, however the problem occurs that if somebody changes the list item I want it to update the active process instance with the new dates or at the very list kill the running instance with the old values and then start a new instance. What seems to happen though is when somebody changes the list item the original instance keeps running and will send the notification on the original date and a second instance is created which will send another notification on the new date.
Any help would be appreciated.
