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How to Remove duplicate and disabled users from License management

  • 30 January 2019
  • 3 replies
  • 18 views
H

Hi,

 

I want to remove the duplicate and disabled users from License management.

Due to these additional users my license user count is exceeding the limit.

kindly suggest me any solution.

 

Thanks in Advance.

 

Regards,

Hemant

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Best answer by katlehon 30 January 2019, 10:43

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3 replies

K

Hello Hemant,

 

Take some time to look at the following document ( http://help.k2.com/onlinehelp/k2blackpearl/userguide/4.7/default.htm#6.administer/k2forsp2010/process_portals/pp_license_mang.htm ). It provides you with all the information regarding license management, including where to perform the desired changes and how.

 

After you have read the document, and you want to perform the changes(delete/remove users from license management), open K2 Management > Click licenses > Under USERS on the right hand pane, Click to select the desired user > And then Click "Remove".

 

Refer to the attachment to see the K2 Managent interface, and the "Licenses" option.

 

I hope it helps out.

 


H

Hi Katlehon,

 

Thanks for the solution. this will work.

 

Thanks.

 

Regards,

Hemant

 

K

Hi Hermant,

 

If you feel that the document provided in the previous post was helpful, please could you mark it as such by "Accept As Solution" or "kudo" as it will be of assistance to other users of the community as well.

 

Regards,

Katleho

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