K2 Five Core Installation Health Failed Occurs on Installation on Clean Win2016 Box

H

K2 Core
-------
The task is not complete as one or more of its dependencies failed.
Duration: 0 seconds

Installation Health
-------------------
Analysis Result: Failed.

The following errors were logged as part of the install:
Failed: SourceCode.Authorization.Interfaces.EntityNotFoundException: The  with the ID '1f0428*personal details removed*abc-4f7f-b5c9-6ae5c33ce75e' could not be found.
   at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.RemoteCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList, MarshalMessageType CallType)
   at SourceCode.Authorization.Client.AuthorizationClient.DoSessionCall(String method, Object[] parameters)
   at SourceCode.Install.Package.Actions.Authorization.AuthorizationBase.BreakObjectInheritance(Guid objectID, InheritanceRightOption option)
   at SourceCode.Install.Package.Actions.Authorization.BreakObjectInheritance.ExecuteTarget(ITarget target)
   at SourceCode.Install.Package.Actions.Authorization.AuthorizationBase.Execute(ITarget target)

Target failed to execute: BreakInheritanceOnAdminPermissionSmartObject

Failed: SourceCode.Authorization.Interfaces.EntityNotFoundException: The  with the ID '7e12d2d0-a8f3-45f9-a8e9-0ed02a82f5da' could not be found.
   at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.RemoteCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList, MarshalMessageType CallType)
   at SourceCode.Authorization.Client.AuthorizationClient.DoSessionCall(String method, Object[] parameters)
   at SourceCode.Install.Package.Actions.Authorization.AuthorizationBase.BreakObjectInheritance(Guid objectID, InheritanceRightOption option)
   at SourceCode.Install.Package.Actions.Authorization.BreakObjectInheritance.ExecuteTarget(ITarget target)
   at SourceCode.Install.Package.Actions.Authorization.AuthorizationBase.Execute(ITarget target)

Target failed to execute: BreakInheritanceOnProcessSetPermissionsSmartObject

10 replies

P
Badge +7
Hi,
Is it a clean installation or an upgrade?

Thanks,
Prajwal
K
Badge +9

Hi, 


Can you please confirm that you install the RTM version of K2 Five and not the RC.


The RTM can be downloaded from here.


 


Regards


Kallie

H

It is a clean installation -- NOT an upgrade.  

 

The version I have is, 5.0001.1000.0.  Not sure if this is RTM or RC.  For some reason, I do not have access to portal.k2.com

M
Badge +6

Hi,


 


The version you have installed is K2 FIve RTM if I look at the build number and I would not exepct to see that error then.  Can you run a repair and check the install logs for any issues or if the same error is logged?


 


Regards


Marius

A

Hi all,

 

we also receive the same error on a clean Windows Server 2016 Box. Any updates?

 

Cheers

 

André

A

I ran into the same problem with one of my enviroments as well. It is not the RC version and this happened during an Upgrade from 4.7 

R

Hi,

 

Same error clean install, K2 Version (5.0001.1000.0) Win 2012 R2.

D
Badge +2

We also get this error, clean install on Win 2012 R2.

The license we are using is a Development license, which means that the server needs to run in console mode.

I think the issue occurs when the K2 packages are about to be deployed, and the console might not be ready or something. But I have not been able to resolve it yet.

Effects are that K2 Management and K2 Workspace sites are not functioning because the forms were not deployed. I think more things might not be functioning but I have not checked everything.

 

Has anyone submitted a ticket about this? Or been able to solve it somehow?

D
Badge +2

Does anyone from K2 have any input or comment on this issue?

T
Userlevel 5
Badge +18

I believe this is related to the KB article below:


http://help.k2.com/support-services/kbt139242


 


Essentially, a new installer was released to provide better guidance with regard to the installation.


As a Developer License will only allow for the running of the Server in console mode, the K2 Service Account should be used to install K2 (vs a separate installation account).


 


The Setup Manager will gray out the 'K2 Service Account' wizard and will pick up the current user context; so if a 'K2 Service Account' had been created to be used, this account will need to perform the installation to populated this grayed out field.

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