Moons
Canvas Initiate

How long to registering when install App Catalog?

I'm wait for 5 hours it doesn't display complete.

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JRoberts
Moderator
Moderator

Re: How long to registering when install App Catalog?

Hi moons,

 

It usually takes just a few minutes. Are you still experiencing issues with it?

 

Jason

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Moons
Canvas Initiate

Re: How long to registering when install App Catalog?

yes, i still experiencing issues 

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JRoberts
Moderator
Moderator

Re: How long to registering when install App Catalog?

Hi Moons, 

 

I would suggest reaching out to the support team to get some eyes on it. They can help you look at the K2 Five system logs to see if there are any underlying issues blocking app generation with your environment. You can open a support case using Nintex Customer Central:  https://customer.nintex.com/

 

Here is more information about getting to the support team: https://www.nintex.com/customer-success/#support

 

Regards,


Jason

 

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