Hello,
what is your best practice for installing fix packs?
We do this installations very seldom because internally we believe that we need to test "everything" before using them in a productive stage.
So in general we must find a time window when we have enough time without deploying any changes. Then we install the FP into our DEV system and test on our own (mostly the designer tools). Then we install it in our QA system and letting our users to test all their solutions. Parallel we do some PnD tests. If everything works OK, we will update our PROD system.
The whole process is long and weary because you have to wait for all users to give their OK. During that time we cannot do any changes because the PnD process only works with the same versions in all stages... (or at least that's what we believe :-))
Now currently we have some problems that according to K2 is solved in the current FPs but we cannot speed up our "update process"...
How do other users handle these problems? Do you just install the latest FPs regularly and "hope" that everything is better? Do you test at all? And if yes, what do you test? (And if not, does this work?)
What does K2 recommend?
regards,
Johann