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Service UnavailableHTTP Error 503. The service is unavailable. Accessing Form /




Symptoms


Service Unavailable

HTTP Error 503. The service is unavailable. Accessing Form /

Diagnoses


Forms not functioning, Designer also unavailable.

https:///designer/default.aspx yields following message:

Service Unavailable

HTTP Error 503. The service is unavailable



Resolution

I called up the ticket owner and schedule a web session, we walked through the issue and the issue pointed to issues with the application pool, when that was check the SmartForms application pool was stopped and would not start.

After updating the password for the K2admin account and putting that information in the application pool settings the application pool started and the forms and K2 Designer loaded properly.





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Version history
Last update:
‎08-26-2021 03:15 PM
Updated by:
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