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There is a workflow which is stuck in status [Running] and does not complete.
Within the main workflow, there is a child-workflow which needs to be compled before continuing.

 

The child-workflow has already finished and is complete.

However, the main workflow is still running since few days.

19302i127DB616A271567B.png

 

Is there a way to 'push' the main workflow to continue ?
Why did this happen anyway? Is this a Timer Service problem?

I am not familiar checking logs about TimerService etc. not sure how to.
Would the workflow automatically continue to work if the Timer Service is restarted?
Besides there is a Recycle Time Service running everyday; would that not restart it?

Importantly, would restarting the Timer Service have a chain-reaction on other instances? Would it cause any problems or stop 1000's of workflows? What is it's negative impact?

 

Cheers

A few questions

1. Does the main workflow *always* get stuck when ran or does it only *sometimes* get stuck? 

2. Does the secondary (child) workflow actually get to the end state (End Workflow) or does it just complete its work? The reason I ask this is because if it has a state-machine or something similar, it could be technically doing all of the work it's supposed to be doing, but just not actually finishing creating an issue such as this.



 



 

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