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Workflow Status Disappeared

  • May 12, 2020
  • 3 replies
  • 139 views
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Users recently noticed that the status of previously completed workflows disappeared. This drastically effects their reporting on list items. All the workflow history on the items are there but the workflow status is not. 

 

So for example if the status is "In Progress", Cancelled" or "Completed" that information is now gone. Any ideas as to why this would happen? Where to look or anything. 

    3 replies

    SimonMuntz
    Nintex Employee
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    • SimonMuntzNintex Employee
    • Nintex Employee
    • May 13, 2020
    Hi,

    I'd say that the SharePoint history has been cleaned up by the 60 day cleanup job and the Nintex Workflow history has remained.
    https://community.nintex.com/t5/Community-Blogs/Demystifying-Workflow-History-Part-1/ba-p/78139
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    B
    • bastians
    • June 18, 2021
    Is it possible to change the 60day cleanup to unlimited and if yes where can I do it ? Thank you.
    SimonMuntz
    Nintex Employee
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    • SimonMuntzNintex Employee
    • Nintex Employee
    • June 20, 2021
    Hi,

    It is a timer service job that does the clean up. Its called "Workflow Auto Cleanup". The job can be disabled. If you do disable this job make sure the SharePoint History list does not exceed 5000 items or you will start to run into problems.

    SharePoint is not meant to be used as storage so if records need to be kept for years for auditing etc then a suitable application should be found.
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