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Nintex workflow Unknown Error Outcome

  • April 5, 2024
  • 1 reply
  • 85 views

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I have a workflow that errors frequently but I’m getting a generic message, “The workflow could not update the item, possibly because one or more columns for the item require a different type of information.”  Is there a script I can run that will give more information?  

1 reply

SimonMuntz
Nintex Employee
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  • Nintex Employee
  • April 9, 2024

Hi @ShawnL,

This error comes from the SharePoint workflow engine, so there is no script on the Nintex side to provide more information. In my experience with the SharePoint ULS logs, they will not provide any more information either.

If you re-run the workflow, does the error occur again?

If so, to help diagnose the issue, I suggest you log all the variables to the history list before updating the item in SharePoint. When the workflow errors, compare the variables to workflow variables that do not error and look for data type differences.