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How to unlock a workflow? All approvals are complete but the status is not changing to Release

  • January 6, 2021
  • 0 replies
  • 17 views

I have a workflow that sometimes got stocked. For example, all approvals got completed but then it does not change the status to Release or the next step, it is freeze and I don't want to Force Release.

Would you please help me to know how to unlock it?