Call web service to create a new Task does not trigger workflow

  • 9 June 2021
  • 1 reply

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I'm creating a task in a subsite using call web service action, Task gets created and assigned to user, however does not trigger email notification that it is supposed to be sent upon task creation. (This is for a Task list that has email notifications enabled in advanced settings) Tried creating a Nintex WF but it does not trigger either.


Also when the task is created and assigned to user, it does not get recognized by the list as it does not show under My tasks.




Best answer by Nunezma 17 June 2021, 20:10

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1 reply

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The solution to this issue was the account I was using for call web service, Service/system accounts do not trigger workflows. Change it to an account user and voila issue solved.