Issue Description

A package used by the Oracle Broker has become outdated and is unable to handle new functionality.

Please see the following links for the User Guide:

https://help.nintex.com/en-US/k2five/userguide/current/default.htm#ServiceBrokers/Oracle/Oracle.htm

Please see the following link for the Product Compatibility Matrix:

https://help.nintex.com/en-US/platform/K2Support/ProductCompatibilityMatrix.htm

Resolution

The fix is available in:

• K2 Five (5.6) Fix Pack 05.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.