Issue Description
When you open a Workflow in K2 Designer, the loading screen gets stuck at 6% and an errors occur in the browser console.
Error Message:
The following error occurs: “-SignalR-- LoadPreviousObjectModel waiting for AsyncFetch operation to complete...waiting 5 seconds”
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 15.
- K2 Five (5.6) Fix Pack 04.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
