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Issue Description

When you upgrade from K2 Five (5.6) to Nintex Automation (5.7) and refresh the Account Management Service instance, the Create method for the Active Directory User SmartObject is no longer available. An error then occurs when executing any methods on the SmartObject

Error Message:

The following error occurs:

“ServiceObject: :ADUser]. Method:dCreate]”

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
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