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Issue Description

When you perform a reconfigure for K2 5.4 with any CU or Fixpack installed, K2 Workspace becomes nonvisible.

Resolution

The fix is available in:

  • K2 Five (5.4) November 2021 Cumulative Update Fix Pack 05.

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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