Issue Description

When you attempt to log on using Forms STS with a SQLUM user there is a long delay and an error may occur.

Error Message:

The following error may occur: "No connection could be made because the target machine actively refused it [ip]:5555"

Resolution

The fix is available in:

• K2 Five (5.3) January 2022 Cumulative Update Fix Pack 06.
• K2 Five (5.4) March 2022 Cumulative Update Fix Pack 17.
• K2 Five (5.5) March 2022 Cumulative Update Fix Pack 25.
• K2 Five (5.6) Fix Pack 15.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.