Code Fix: Customized K2 Workspace slow performance

  • 10 March 2022
  • 0 replies
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Issue Description

When you have a customized K2 Workspace, you will notice slow performance patterns when opening the K2 Workspace site, this is exaggerated by a SQL Database under load or Azure Database.

Resolution

The fix is available in:

  • K2 Five (5.3) January 2022 Cumulative Update Fix Pack 01.
  • K2 Five (5.4) November 2021 Cumulative Update Fix Pack 10.
  • K2 Five (5.5) November 2021 Cumulative Update Fix Pack 09.

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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