Issue Description
When the Dynamics CRM Service Instance, “Use OAuth Protocol with Static Credentials” is set to true due to the deprecation of Ws-type authentication (https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/CRM/CRM.htm), all CRM Online related K2 SmartObject experiences intermittent slow performance issues.
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
