Issue Description

An error is logged when you execute the REST Service via a SmartObject and a timeout occurs after 100 seconds.

Error Message:

The following error is logged in the K2 HostServer log file: “Input string was not in a correct format”.

Resolution

The fix is available in:

• K2 Five (5.2) October 2020 Cumulative Update Fix Pack 18.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.