Issue Description

When you create a K2 Designer process using K2 Five (5.2) that uses a Create Reference step and then upgrade to K2 Five (5.4) and higher, a new Item Reference is created when you click on the existing Create Reference Step.

Resolution

The fix is available in:

• K2 Five (5.5) March 2022 Cumulative Update Fix Pack 17.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.
4. It is recommended to clear browser cache and refresh the page.