Solved

Nintex Workflow Cloud API Xtension - Issues with UK and AU tenants


Userlevel 5
Badge +15

I have deleted and readded the Xtension to our UK tenant and I cannot resolve the issues I’m experiencing. Is there a disconnect with other tenants other than US? I cannot replicate this Xtension in UK or AU tenant. I am using “eu” so I’m not entirely sure why it’s not rendering our workflows to pass to drop downs. It was working a year ago when I made copies of our process to the UK and AU, now it’s not working. :(

icon

Best answer by brandiwoodson 22 May 2024, 19:28

View original

7 replies

Userlevel 5
Badge +15

Is the below configuration not correct? Same JV file as I loaded into the US tenant, no? 
 

 

I’m using this one: 
Nintex Gallery - Nintex Workflow Cloud API v2

Badge +9

Hey @brandiwoodson , I did a quick test on my AU tenant and it works fine.

When you go to Settings → Tenant and user details, does it show the tenant region as EU and are you using the Client ID + Secret from that tenant?

 

 

Userlevel 5
Badge +15

Hey @brandiwoodson , I did a quick test on my AU tenant and it works fine.

When you go to Settings → Tenant and user details, does it show the tenant region as EU and are you using the Client ID + Secret from that tenant?

 

 

UK South and Asia Pacific - Australia

Userlevel 5
Badge +15

And yes... created new client id and secret

Userlevel 2
Badge +6

Hi @brandiwoodson 

 

Think you need to use uk.nintex.io and au.nintex.io

 

You can find the regions here: https://developer.nintex.com/docs/nc-api-docs/d2924cfeea6e8-welcome-to-the-nintex-automation-cloud-api

Userlevel 5
Badge +15

Hi @brandiwoodson 

 

Think you need to use uk.nintex.io and au.nintex.io

 

You can find the regions here: https://developer.nintex.com/docs/nc-api-docs/d2924cfeea6e8-welcome-to-the-nintex-automation-cloud-api

Let me try this, thank you!

Userlevel 5
Badge +15

Hi @brandiwoodson 

 

Think you need to use uk.nintex.io and au.nintex.io

 

You can find the regions here: https://developer.nintex.com/docs/nc-api-docs/d2924cfeea6e8-welcome-to-the-nintex-automation-cloud-api

This worked, thanks!

Reply