We’re having some users of a new form get the following error when trying to submit:
![](https://uploads-us-west-2.insided.com/nintex-us/attachment/ff34bfe0-cb1b-4b82-9422-c595f260f94f.png)
As the form is not technically failing, there’s no instance information available. The only cause that currently comes to mind is a timeout of the session. A 3 year old community post from ‘Nicksha’ says 2 hours is the timeout; is this still accurate?
What is the timeout period for a form submission, and is the setting able to be changed?