Code Fix: Task notification email is not sent to redirected user
KB003585
PRODUCTK2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 18 to K2 Five (5.4) Fix Pack 10
Issue Description
When a user with process admin rights redirects a task to another user via K2 Management, the task notification email is not sent to the redirected user and an error is logged in the Host Server log file.
Error Message
The following error is logged in the Host Server log file: “8130 Error processing message from local: User sUsername] does not have Administrator rights.".
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
|---|---|---|---|---|---|
| X | X | X | X | Fix Pack 18 | Fix Pack 10 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.