Issue with Account Management Service

  • 31 March 2021
  • 3 replies

Setup the services object, as well as the smart object with the, create method to be able to create a user within an active directory 


When attempting to create the user getting the following error 





Best answer by Prineel 31 March 2021, 14:01

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3 replies

Hi @SpaK2User,


If you have your domain in the input properties, please try removing the domain and create the user without the domain name.


Kind Regards


Hi Prineel, 


That for the reply, 


Given a few different things a go around the idea of removing the domain from the input properties on the view. 

As far as I can tell this is a required field and it can not pass without the domain being entered into the input field. 



Hi @SpaK2User,


I have only found 1 previos logged ticket with that error. The resolution was:
"Such error usually occurs if input properties supplied are not in a correct format. Client was advised to remove domain from the input properties as that is already been included as part of the OU path."
I recommend opening a support ticket if you do not find a resolution.

Kind Regards