Check out these four essential questions to ensure smooth sailing!
1) Where are we? Since RPA will fundamentally change the way companies operate, it is important to have a clear picture of the capabilities and skillsets you’ll need to manage and scale your RPA delivery.
2) How ready are we to start? Your robotics council will be responsible for ensuring that the scope, direction, and outcomes are in line with needs and expectations. Be sure to nominate a fully dedicated and well-rounded team of champions that can understand the challenges, opportunities, and benefits for the entire organization.
3) Where do we want to go? At this point, it is important to set the direction of your RPA journey and communicate the key objectives for successful implementation. Don’t just base your business case on the initial project(s), but create a comprehensive roadmap that highlights broader opportunities and long term results.
4) What practical steps should we take? The CoE is vulnerable to encountering obstacles and challenges associated with cross departmental interaction. Establishing an effective governance process to set the specific guidelines, steps, and resources to follow will facilitate collaboration and communications.
Read on to learn more about RPA best practices here.