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This is something that threw me for a loop for longer than I care to admit. When you are updating a Word doc to use with content controls that are updated from a Nintex workflow, you cannot just save the document with the "Save" icon in the toolbar depicted in the screenshot below:

 

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You must use the File - Save As method and be sure to navigate to the library where the document is stored and overwrite the existing Word doc there.

 

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This may seem elementary to some, but I'd like to document it to save others some trouble.

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