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Date saving incorrectly

  • July 20, 2018
  • 5 replies
  • 91 views
P
Forum|alt.badge.img+5

Hi,


I have an issue with date controls in my forms, they are saving as *personal details removed* every time no matter what date it is. If I do a create in the smartobject tester the date creates correctly, however when I do this within my form it saves as *personal details removed*. Even if I leave the date field empty it still saves as this value. I have tried deleting and re-adding the field, changing the format, hard-coding the date, using the current system date and am still getting the same issue. Can anyone advise?


Thanks.

 

 

Best answer by peanutbutter22

Was able to get this resolved with the help of K2. This issue was caused by an Update Method that was executing twice as per Smartobject logs , this caused the incorrect values that are were seen. To resolve, we navigated to the Create Reference Event and cleared the mappings, re-added and redeployed the solution.

    5 replies

    M
    • Macky1
    • July 23, 2018

    Hi peanutbutter22,


     


    Can you check on different Date value in different Time Zones between client and k2 server. Refer this KB:-


    https://help.k2.com/support-services/kbt135043

    A
    P
    Forum|alt.badge.img+5

    Hi Macky, 

     

    Thanks for your reply. I checked the K2 server and the timezone matches that on my local PC. I tried using the 'Set properties of the calendar control' rule anyway to test and I still have the same issue. I'm not sure how this has happened - it is happening on all of my forms now.


    Thanks.

     

    K
    Forum|alt.badge.img+16
    • khanh1
    • July 23, 2018

    Maybe this KB might help

    A
    P
    Forum|alt.badge.img+5

    Hi,

     

    Thanks for your response. The issue is not with timezones, the date always saves first of january 2001 even if the date field is left blank on the form.

     

     

    P
    Forum|alt.badge.img+5

    Was able to get this resolved with the help of K2. This issue was caused by an Update Method that was executing twice as per Smartobject logs , this caused the incorrect values that are were seen. To resolve, we navigated to the Create Reference Event and cleared the mappings, re-added and redeployed the solution.

    A
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