Webhooks sending blank documents

  • 21 September 2023
  • 0 replies


I have a webhook that is called upon Envelop Completion.  This webhook simply calls an endpoint on a service that I am hosting.  I am successfully receiving the calls but the base64 coming from the Binary Data fields ([Completed Document], [Original Document], etc) are always blank.

If I manually test the webhook then I successfully receive a generic AssureSign document (yeah!).  But I am unable to figure out why this does not work on completed envelops and their signed documents are not transferring.

Does anyone have any ideas or suggestions?

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