I have deleted the workflow instance from database but the user is still getting email reminders for tasks. The instance is still active. How to resolve it?
Best answer by tbyrne777
View originalI have deleted the workflow instance from database but the user is still getting email reminders for tasks. The instance is still active. How to resolve it?
Best answer by tbyrne777
View originalGo the the management portal and confirm that the process is actually stopped / deleted.
I've never seen this behaviour before. Could it be possible it is a different instance that is also referring to the same data in your system is causing the reminders to be fired?
When you say you removed it from the database, do you mean you went into the K2 database directly to delete it?
Cheers
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