Digital Signature Control doesn't work in anonymous form

  • 29 November 2022
  • 2 replies
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We use a Digital Signature Control in our forms. It works fine with authenticated users, but doesn't work in anonymous form on mobile devices. Is there any solution for this? Or maybe there is another control for digital signature (draw on a canvas via mouse and touch) for anonymous?




2 replies

I am not familiar with this Digital Signature Control, but perhaps the below documentations may be a relevance:





https://help.nintex.com/en-US/k2five/devref/current/default.htm#Controls/Consider-CustCtrls.htm?Highlight=anonymous



https://community.nintex.com/t5/Technical-Issues/Known-Issue-nbsp-Custom-control-handler-call-returns-302/ta-p/125899

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You can try implementing a pure javascript approach instead of a custom control - that should work regardless of authentication (though it may be a little less robust)

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