Question

Blocking error

  • 11 April 2023
  • 1 reply
  • 229 views

Badge +1

hi everyone,

i am facing blocking error while installing Nintex k2 5.6 below is the log file.
 

<H1>504 Gateway Timeout</H1>
Gateway timeout expired while waiting for server response</HTML>

   at SourceCode.Configuration.Client.Extensions.RestClientExtensions.<ExecuteAndEnsure>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at SourceCode.Configuration.Client.Helpers.AsyncHelper.RunAsSync(Func`1 func)
   at SourceCode.Install.Package.Actions.K2.RegisterShard.Execute()
   at SourceCode.Install.Package.Actions.AnalyzableAction.PopulateValidateAndExecute(Target target)
          09:23:08:>> AnalyzableAction.PopulateValidateAndExecute: End execute standard action: SourceCode.Install.Package.Actions.K2.RegisterShard: Register Environment, result: False
        09:23:08:>> ActionBase.LogWarningsErrors: Logged Warning: Done with action: RegisterShard. Success: false
        09:23:08:>> Target.Execute: !Completed: Register Environment, Success: False
        09:23:08:>> Component.Execute: Logged Error: Internal error has caused the install to terminate: 
        09:23:08:>> Executor.ExecuteComponent: Logged Error: Blocking execution exception occurred, install cannot continue: 
        09:23:08:>> Store.EncryptSensitiveVariables: Start.
        09:23:08:>> Store.EncryptSensitiveVariables: Done.
        09:23:08:>> DefaultFolderPaths.get_InstallDir: Install dir: C:\Program Files\K2\
        09:23:08:>> Execution.SaveInstallState: Move log to folder: C:\Program Files\K2\Setup\Log
        09:23:08:>> Executor.Execute: Logged Error: Unable to complete install, termination exception thrown: 
        09:23:08:>> Global.ShowAdvancedMsgBox: ==========================================
        09:23:08:>> Global.ShowAdvancedMsgBox: 
        09:23:08:>> Global.ShowAdvancedMsgBox: Type:    Failure
        09:23:08:>> Global.ShowAdvancedMsgBox: Title:   Blocking Error
        09:23:08:>> Global.ShowAdvancedMsgBox: Content: 
 

can someone please help me in this regard.


1 reply

Userlevel 2
Badge +7

Hi, I have never had such an error during installation, however I think the error could be caused by some Proxy, firewall or DNS settings. Maybe it would be helpful if you specify in which step, part, of the installation the error occurs.

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