Hello all,
I've been tasked to do a worfklow, which sounds fairly simple in my head, but when I start to build it out, I'm clueless. I've searched and similar posts are there, but not sure if I'm searching with proper keyword or not.
The workflow will be to approve or reject a invoice submitted to a business manager. When engineering team is set to purchase product/hardware, the invoice is uploaded to the library, and workflow will send notification to the business manager. She will approve or reject it. If rejected, she is allowed to ask questions or add comments, which in turn goes back to the engineering team, and they provide answers. This can go back and forth multiple times, before finally being approved. In the end, all comments must be recorded somewhere.
I tried creating a word doc (using create item), but the document that is created comes up as error when opened. I have flexi task for reject, approve, more info, but I need to pull all Q and As to a format which can be recorded for future reference.
Has any body done this in the past? I have a workflow now that can go back and forth with emails, I can't think beyond this!
Any help is appreciated.