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workflow canceled by System Account, DB not connected

  • July 7, 2019
  • 1 reply
  • 53 views

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 Hi all,

Lately, whenever someone runs a workflow (eg. travel request, leave request..etc) they get a message saying workflow was canceled by System account. After some dig up I have seen that database is not connected, in event viewer it says : cannot open database "WSS_Content"requested by login. Any idea how to fix this?

This all happened suddenly without any chnages made to settings or workflow.

1 reply

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  • Nintex Employee
  • July 9, 2019

The WSS_Content would be a SharePoint content database and not related to Nintex. I recommend taking a look at the following link to help you resolve the issue.

 

https://social.technet.microsoft.com/Forums/office/en-US/58942bbd-de82-4bd2-a583-3323dd20483d/quotcannot-open-database-quotwsscontentquot-requested-by-loginlogin-failedquot-error-when?forum=sharepointadminlegacy