Hello,
We have a K2 Blackpearl installation on a Windows 2008 R2 server than has been running without problems for over a month, suddenly yesterday the service stopped, and each time I start it again and then browse he workspace the K2 windows service crashes again.
So I tried running the service in console mode and found the following error in the log:
""12343654","2010-12-03 01:39:06","Error","Unknown","8060","ProcessPacketError","SourceCode.Hosting.Server.Services.TCPClientSocket.ProcessPacket","8060 ProcessPacket Error, Authentication With Server Failed : SEC_E_LOGON_DENIED","system","fe80::7d08:d666:4cf4:7ad0%11","SV-K2-Dev:C:Program Files (x86)K2 blackpearlHost ServerBin","12343654","ee16364250fb4651aa4878dc994f5718","""
In the event log there is this error:
"8060 ProcessPacket Error, Authentication With Server Failed : SEC_E_LOGON_DENIED"
I tried to run the setup again so I can run that diagnosis report and I found the following error preventing me from configuring or doing a new installation:
"The encryption type requested is not supported by the KDC"
And I believe this is the source of the problem.
Please note the following:
- We're on a stand alone environment and should not require Kerberos but even if we do we already have everything set based on the documentation, and SPNs are set too.
- This error is related to the K2 Blackpearl service and not the website (workspace), I know this because I tried running the service and then calling a K2 API method and it also crashes the server.
- We're using a domain account to run the service and the application pool.
Please assist,
Ahmad