K2 Signing Certificate Private is empty on SmartObject Exception

  • 16 February 2021
  • 0 replies
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Issue

When running a SmartObject or Form there is an error shown related to the App Only token. This issue is usually seen after a K2 Service Account password is changed.

 

Error Code

"Message=10702 An error occurred in the [SHAREPOINT] Service Instance. SourceCode.Hosting.Exceptions.AuthenticationException: Error issuing app only token. ---> System.Exception: HostServer.ConfigurationValue('[K2_SIGNING_CERTIFICATE_PRIVATE]') is empty."

 

Resolution

Re-running the K2 Setup Manager and making sure the correct password is entered should resolve the issue. 


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