Code Fix: K2 Workflows don't start when configured to start with a SharePoint event
KB002417
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 1
Issue Description
When designing a K2 workflow in SharePoint and selecting the option to start the workflow with a SharePoint event, executing that SharePoint event does not start the workflow. This only occurs when a SharePoint List or Library contains a column of type Multiple lines of text and this column is populated with a large string value.
Resolution
- Ensure you have K2 (5.1) installed.
- Get the K2 Five (5.1) FP1 from Regional Support.
- Install the K2 Five (5.1) FP1 to apply the fix.
- It is recommended to refresh the browser cache.