Unable to view Roles from K2 Management

Issue

Unable to view the Roles node from K2 Management.

Error Code

Form 'com.K2.System.Management.Form.UserRolesList' could not be found. Ensure that the form exists, that it is checked in, and that you are authorized to run the form and its views.

Troubleshooting Steps

Please review the logs in the following locations, if available, to check if there was any issue during installation/upgrade:

1. Package and Deployment logs (.log) found inside {K2 Installation Folder}Setup.
2. Installation trace logs (.log) found in:
   • %temp%K2 Setup Log
   • {K2 Installation Folder}SetupLog
   • {K2 Installation Folder}SetupUpdateLog

Resolution

There will be a need to manually re-deploy the package which may have encountered issues based on the logs above.

Related Links

Unable to open Management Site