No License to Add error in Foxtrot Administrator

  • 26 March 2021
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Topic

 

When adding a license in Foxtrot Administrator, and are able to see the licenses but clicking on the Manage Licenses button, a message displays saying, "No Licenses to Add," this is usually due to a lack of internet connection. Foxtrot Administrator needs to reach out to the Activation Server and an invalid certificate or a firewall setting is blocking access (168.62.219.168).

 

*Note this is for Foxtrot versions 15.1.10 and below. 

Instructions

 

Make sure that port 80 is open on the machine and that the anti-virus is not blocking access to the internet. 

 

Check certificate to make sure it has not expired and meets the minimum requirements as stated in this link:

 

Verify Certificate Requirements


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