Nintex Promapp Site doesn't respond

  • 26 March 2021
  • 0 replies
  • 33 views

Userlevel 3
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Issue

The Nintex Promapp site may not respond, show a spinning wheel or provide error messages suggesting you need to log in again.

 

Resolution

  1. Open the Promapp site in a new tab in the same browser
  2. Log into Promapp 
  3. Go back to the original tab
  4. Refresh or try the action e.g. save that you had tried previously

 

Additional Information

Your Nintex Promapp session will expire or time out after 4 hours of inactivity.  

 


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