Nintex Promapp - Documents cannot be uploaded

  • 26 March 2021
  • 0 replies
  • 9 views

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Issue



When uploading documents to Nintex Promapp the following error might occur:
 
Please specify the network location.  It must begin with a """ or a network drive letter (e.g. Z:folderfilename/doc).


 



Resolution



Promapp needs to be added as a trusted site.  

In Internet Explorer:

  1. Open Internet Options from the tools menu

  2. Select the Security tab

  3. Select the "Trusted Sites" Zone

  4. Select the "Sites" button

  5. Type in the first section of your Nintex Promapp site address e.g. https://au.promapp.com/, https://us.promapp.com, https://eu.promapp.com or https://ca.promapp.com

  6. Select "Close" and then "Ok"



 



Additional Information



This affects Internet Explorer browsers. 

The settings for this may be controlled by a group policy and you will need to contact your IT team to add Promapp as a trusted site to this policy. 

 


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