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Missing refresh token. User might not have been authorized. Error

ISSUE
When Document Package is being sent via email, the following error might occur:

Missing refresh token. User might not have been authorized.
ERROR CODE
Missing refresh token. User might not have been authorized.
RESOLUTION
  1. Navigate to Setup > My Personal Info > Email > My Email Settings.
  2. Select the "Salesforce" radio button and verify the information populated in the other fields is accurate.
  3. Click Save.
ADDITIONAL INFORMATION
RELATED LINKS
Version history
Revision #:
1 of 1
Last update:
‎11-19-2018 10:35 AM
Updated by: